Guest Folio is considered as the master bill in the hotel which is also known as Guest Account Card...
Introduction Travel agents sell transportation, lodging, and admission...
Introduction A bartender’s most obvious outward function is to take and prepare drink orders...
Introduction Pilots fly passengers and cargo for private corporations and commercial or...
YM is a management tool or technique that is currently being utilized by an increasing number...
SFO - FRA has to be incredibly profitable . Only Lufthansa and Unites fly it (codeshare partners ). Regular economy for the rest of the year is around 2300 USD round trip and closer to the flight it’s around 3500. It’s completely ridiculous compared to other more competitive routes like London.
Sydney to Melbourne is #2 and is barely a 1 hour flight.
Bit stupid crunching it by revenue. Obviously the long routes generate the most rev, but they also have the highest fuel costs.
I am flabbergasted that Qantas has the #2 slot for Melbourne-Sydney! No wonder players like Compass and OzJet tried to shoulder into that market (with little success) 10 or 20 years ago. I know of a couple of friends who live in one city and literally commute to the other every day/week for work,...
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The Regent Club BC & Concierge Standard Operating Procedures Task No.      Description 1 Photocopying 2 Binding...
The Regent Club Touch Standard Operating Procedures Task No.   Description 1 Telephone skill standard 2 Switch board Operations...
The Regent Club F & B SOP Task No.   Description 1 Lounge Set Up. 2 Breakfast/Drink Service. 3 Breakfast Service...
The Regent Club Arrival & Departure Experience SOP Task No.   Description 1 Daily Preparation of Next Day's Arrivals 2 Same Day...
Information of main Franchising including Brand Parent company, Segment, contact name | Contact e-mail, Guestrooms, operties, construction costs , tial fee, royalty, Marketing fee, Reservations fee...
A Banquet Event Order (BEO) is the form. most often used by hotels to provide details to personnel concerned with a specific food and beverage function or an event room setup. Increasingly, it is...
The following complete article on negotiation is provided as the art of negotiation. Download: Negotiation Sample - A buyer's market has planners
Here are my 10 favorite tips, in no particular order: Treat it like a party! Your team should have fun while conversing with your target audience. Somebody says “party,” and I gotta listen...

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By Ryan Whitwam It’s very rare these days that a hotel will give you a real key when you check in. Instead, most chain hotels and mid-sized establishments have switched over to electronic locks with a keycard system. As researchers from F-Secure have discovered, these electronic locks may not be very secure. Researchers from the company have managed to create a “master key” for a popular brand of hotel locks that can unlock any door. The team began this investigation more than a decade ago, when an F-Secure employee had a laptop stolen from a hotel room. Some of the staff began to...
Creator’s transparent burger robot doesn’t grind your brisket and chuck steak into a gourmet patty until you order it. That’s just one way this startup, formerly known as Momentum Machines, wants to serve the world’s freshest cheeseburger for just $6. On June 27th, after eight years in development, Creator unveils its first robot restaurant before opening to the public in September. We got a sneak peek…err…taste. When I ask how a startup launching one eatery at a time could become a $10 billion company, Creator co-founder and CEO Alex Vardakostas looks me dead in the eye and says, “the...
In the mid-1950s, Burger King had only a few struggling outlets in Florida, plagued with hamburger-broiling contraptions that frequently broke down.  Dave Edgerton, one of the founders, was running out of patience. Finally, incensed with yet another machine meltdown, he pulled a hatchet from his toolbox and smashed one of the stainless steel cookers, according to a memoir by his partner, James McLamore. Mr. Edgerton then bellowed: “I can build a better machine than this pile of junk.”  His tantrum was the start of a turnaround that put Burger King on track to become a serious...
Though it usually deals in metrics like the world’s busiest airline routes or the longest flights, Official Airline Guide (OAG) has now compiled and released the list of flights earning the most revenue worldwide, which provides a fascinating snapshot into the changing headwinds of the aviation industry. OAG is an air travel information and intelligence agency that tracks data from the world’s airlines, airports, government agencies and air travel-related service companies. OAG gathered data on airline revenues from April 2017-March 2018 to create a list of commercial flights earning...
FOR DECADES, professional golf has had a stable business model. Corporate sponsors pay millions to put their names on tournaments in deals that also require them to buy commercial time during broadcasts. That, in turn, drives more revenue to the PGA Tour through broadcast rights deals. But as with all professional sports, the landscape for the Tour is growing more complex. Traditional television viewership is in decline. Even as tournaments will pay out a record $363 million in prize money this season, Tour executives are trying to figure out how to reach a wider audience through a greater...