Guest Folio is considered as the master bill in the hotel which is also known as Guest Account Card...
Introduction Travel agents sell transportation, lodging, and admission...
Introduction A bartender’s most obvious outward function is to take and prepare drink orders...
Introduction Pilots fly passengers and cargo for private corporations and commercial or...
YM is a management tool or technique that is currently being utilized by an increasing number...
Gate Pass to be returned to security on coming back to Hotel Premises. Gate Pass to be issued and returned on the same day. Gate Pass is valid for 05:00 Hours only, if returned beyond 05:00 hrs Security to report to HR  
And a good old default "master" password for those safes in more than 1/10 of five star hotels.
Security forces have already been hacking hotel door locks for years. For example, Mossad agents were caught on camera in 2010 cracking the lock on Mahmoud Al-Mabhouh's room before assassinating him: https://en.wikipedia.org/wiki/Assassination_of_Mahmoud_Al-Ma... I remember reading a related...
I'm sure the work that F-Secure did was very technically impressive, but I don't think this demonstrates that "these electronic locks may not be very secure" as the article states. I'd imagine that there are very few commercial technologies that couldn't be hacked if you can get research on a...
There's a reason hotel room doors have deadbolts and chains in addition to the keycard - they've never been considered 'secure'...
My main problem with publications like this is that they are often sensationalized. This type of technology has been around for years and years, same with Casino machine hacks. People who figured this out and developed the devices for it often only use them lowkey, because that's the smart thing to...
The Regent Club BC & Concierge Standard Operating Procedures Task No.      Description 1 Photocopying 2 Binding...
The Regent Club Touch Standard Operating Procedures Task No.   Description 1 Telephone skill standard 2 Switch board Operations...
The Regent Club F & B SOP Task No.   Description 1 Lounge Set Up. 2 Breakfast/Drink Service. 3 Breakfast Service...
The Regent Club Arrival & Departure Experience SOP Task No.   Description 1 Daily Preparation of Next Day's Arrivals 2 Same Day...
Information of main Franchising including Brand Parent company, Segment, contact name | Contact e-mail, Guestrooms, operties, construction costs , tial fee, royalty, Marketing fee, Reservations fee...
A Banquet Event Order (BEO) is the form. most often used by hotels to provide details to personnel concerned with a specific food and beverage function or an event room setup. Increasingly, it is...
The following complete article on negotiation is provided as the art of negotiation. Download: Negotiation Sample - A buyer's market has planners
Here are my 10 favorite tips, in no particular order: Treat it like a party! Your team should have fun while conversing with your target audience. Somebody says “party,” and I gotta listen...

Popular this month

By Ryan Whitwam It’s very rare these days that a hotel will give you a real key when you check in. Instead, most chain hotels and mid-sized establishments have switched over to electronic locks with a keycard system. As researchers from F-Secure have discovered, these electronic locks may not be very secure. Researchers from the company have managed to create a “master key” for a popular brand of hotel locks that can unlock any door. The team began this investigation more than a decade ago, when an F-Secure employee had a laptop stolen from a hotel room. Some of the staff began to...
WHEN LAURA Fenamore set out to walk part of the Camino de Santiago in Spain she interviewed three travel experts. One had never been to Spain. One she found too hesitant and bereft of ideas. In the end, she hired Nicole Lee, founder of The Curated Travel in New York and a former private equity associate. Ms. Lee was well-traveled, had an eye for detail and knew the best hidden tapas bars in Barcelona. She developed a multipage itinerary that occupied many of Ms. Fenamore's waking hours.  “It had options for everything…buses and planes and trains. Hotels and food and museums. If we went...
A gunman who killed four people Sunday at a Waffle House near Nashville was arrested last summer after he crossed a security barrier at the White House, police said.  The suspect, Travis Reinking, 29 years old, of Morton, Ill., opened fire around 3:25 a.m. local time at the restaurant in Antioch, Tenn., a community in the Nashville metro area, killing three customers and one employee and wounding four others, authorities said. He was armed with an AR-15 assault style rifle.  As of Sunday afternoon, police still had not found Mr. Reinking, who they believe had moved to the...
FOR DECADES, professional golf has had a stable business model. Corporate sponsors pay millions to put their names on tournaments in deals that also require them to buy commercial time during broadcasts. That, in turn, drives more revenue to the PGA Tour through broadcast rights deals. But as with all professional sports, the landscape for the Tour is growing more complex. Traditional television viewership is in decline. Even as tournaments will pay out a record $363 million in prize money this season, Tour executives are trying to figure out how to reach a wider audience through a greater...
Fast-food and casual-dining restaurants are fighting for market share as new competitors offer consumers more ways to eat. Arby's Restaurant Group Inc. believes it can thrive by doubling down on both business models.  Privately held Arby's closed its purchase of Buffalo Wild Wings Inc. on Monday. Including debt, the deal is valued at roughly $2.9 billion.  Now, the renamed Inspire Brands Inc. aims to buy more chains to mitigate the threat of consumers losing their appetite for any one type of restaurant concept or cuisine.  “We intend to own brands that span multiple...